Frequently asked questions

Use the smallest failing step to narrow down a problem.

Workflow

1. A model is missing: check import completion, visibility, camera framing and dependent resources.
2. A click does nothing: test in runtime and verify event type, mouse button and target reference.
3. A chart is empty: check the response path, field mapping and whether the source returns usable data.
4. New content cannot be created: check account permissions, plan status and usage.
5. Checkout returned but access is unchanged: refresh billing status and verify the server-confirmed result before starting another purchase.

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